Last updated: 14 August 2026
This policy explains what personal information Fingal Chamber collects, why we use it, who we share it with and what rights you have. It covers everyone we deal with: members, event attendees, training participants, newsletter subscribers, award entrants, customers of our export documentation service and visitors to this website.
Who we are
Fingal Chamber is the data controller for the information described here.
Fingal Chamber of Commerce, trading as Fingal Chamber Company registration number: 286950 Registered office: Two The Green, Dublin Airport Central, Dublin Airport, Swords, Co. Dublin, K67 E2H3, Ireland Email: info@fingalchamber.ie Phone: +353 1 890 0977
We have not appointed a Data Protection Officer. Data protection queries go to info@fingalchamber.ie.
What we collect
If you are a member or a contact at a member company Your name, job title, employer, business email, business phone, business address, the details you add to your member profile and directory listing, your membership tier and payment history, your event and training attendance, and your correspondence with us.
If you attend an event Your name, contact details, employer, dietary or accessibility requirements you tell us about, and your registration and attendance record. Events are photographed - see Photography below.
If you take part in training Your name, contact details, employer, course bookings and attendance, and any assessment or certification records. Skillnet-funded training carries reporting obligations, so some of this is shared with Skillnet Ireland.
If you subscribe to a newsletter Your name, email address and the topics you have chosen. We record whether emails are opened and which links are clicked so we can tell what is useful.
If you enter the Fingal Business Awards Your name, contact details, employer, and everything submitted as part of your entry.
If you use our export documentation service Your name, contact details, employer, authorised signatory details, and the documents submitted for certification.
If you respond to a survey Your responses, and your contact details where you give them.
If you contact us Your name, contact details and whatever you tell us.
If you visit this website Your IP address, browser type and version, the pages you visit, and the time and duration of your visit. Where you have consented to non-essential cookies, we also collect analytics and advertising data - see Cookies below.
If you visit our office There is no CCTV inside our office. The building is at Dublin Airport Central, and any CCTV covering the grounds and common areas is operated by the building's management rather than by us. If you have a question about that footage, contact Dublin Airport Central.
Why we use it, and our legal basis
| What we do | Why | Legal basis |
|---|---|---|
| Administer your membership, take payment, provide member services | To deliver what you have paid for | Performance of a contract |
| Publish your listing in the member directory | So other members can find and contact your business | Legitimate interests, and it is a core purpose of membership |
| Run events and training, including bookings and attendance | To deliver what you have registered for | Performance of a contract |
| Report on Skillnet-funded training | Required as a condition of public funding | Legal obligation and legitimate interests |
| Issue and certify export documentation | To deliver the service, and to meet the conditions of our licence to issue it | Performance of a contract and legal obligation |
| Share attendee lists with named event partners | So partners can run and follow up on a jointly delivered event | Consent, given when you register |
| Send member communications, newsletters and event invitations | To keep you informed about your membership | Legitimate interests for members, consent for everyone else |
| Run surveys and produce policy submissions | To represent business interests in Fingal on the evidence | Legitimate interests. Survey findings are published in aggregate and never identify an individual respondent without consent |
| Photograph events | To record and promote Chamber activity | Legitimate interests, with the right to object - see Photography |
| Keep financial and accounting records | To meet our tax and company law obligations | Legal obligation |
| Understand how this website is used, and measure our advertising | To improve the site and our communications | Consent |
Where we rely on legitimate interests, we have considered whether our interest is outweighed by your rights. You can object at any time - see Your rights.
The member directory
Members appear in a directory on this website and on our member platform.
Limited information is publicly visible. Fuller details, including contact information, are visible only to other logged-in members.
Company listings
| Visible to anyone | Visible only to logged-in members |
|---|---|
| Company name and logo | Address, city, county and country |
| Website | Postal code |
| Industry codes | Phone number |
| Description | Email address |
| Number of employees |
Individual listings
| Visible to anyone | Visible only to logged-in members |
|---|---|
| Company name | First and last name |
| Job title | Profile photo |
| LinkedIn profile |
Membership start dates are not shown at all. Members who are not logged in can search company listings by name only, so the members-only fields above are not searchable by the public.
You can change what appears in your listing through your account, or by emailing info@fingalchamber.ie.
Photography at events
We photograph and sometimes film our events, and we publish the results on this website, in newsletters and on social media.
A notice is displayed at the registration desk at every event. If you would rather not be photographed, tell a member of our team when you arrive and we will make sure the photographer knows. If a photograph of you has already been published and you want it removed, email info@fingalchamber.ie and we will take it down.
Who we share it with
We use the following service providers, who process personal data on our behalf under contract:
| Provider | What it does |
|---|---|
| Glue Up | Member platform, directory, event registration, newsletters and communications, including AI tools used to keep our records accurate |
| Microsoft 365 | Email, documents and file storage |
| Zoom | Online events and webinars |
| Stripe | Payment processing |
| Xero | Accounting and invoicing |
| Award Force | Fingal Business Awards entries and judging |
| SurveyMonkey | Surveys, where not run through Glue Up |
| Microsoft Copilot | AI assistance used by our team in day-to-day work |
| Anthropic (Claude) | AI assistance used by our team in day-to-day work |
| Google Analytics | Website analytics, subject to your cookie choices |
We also share:
- Training records with Skillnet Ireland, where a course is Skillnet-funded, as a condition of that funding
- Information with Chambers Ireland, the national network we are accredited by, where relevant to representation or accreditation [CONFIRM - does this actually happen, and what is shared?]
- Your details with Fingal County Council, where you have asked us to raise an issue on your behalf and have agreed to us doing so. We do not name individual members or their businesses in our Strategic Policy Committee or Local Community Development Committee work
- Attendee lists with event partners, including Fingal County Council, where an event is jointly run, hosted or sponsored. The partners for each event are named on that event's page before you register
- Information with professional advisers, auditors and regulators, where we are required to or where it is necessary to protect our legal position
Advertising platforms. Where you accept advertising cookies, Meta and LinkedIn receive information about your visit and use it for their own purposes as well as ours. For that activity we and they are each responsible for how the information is used, rather than them acting purely on our instructions.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Information transferred outside Europe
Some of our service providers store or process personal data outside the European Economic Area, principally in the United States.
Where that happens, we rely on the safeguards required by data protection law. These include certification under the EU-US Data Privacy Framework and, where that does not apply, the European Commission's standard contractual clauses.
Glue Up, which operates our member platform, is based in the United States and hosts data there. Glue Up has certified to the US Department of Commerce that it adheres to the EU-US Data Privacy Framework Principles, and is subject to oversight by the Federal Trade Commission. You can view its certification on the Data Privacy Framework list.
SurveyMonkey, which we use for some surveys, contracts with us through SurveyMonkey Europe UC, based in Dublin. Data may still be processed in the United States, where SurveyMonkey Inc. has certified to the EU-US Data Privacy Framework. Where the Framework does not apply, SurveyMonkey uses the European Commission's standard contractual clauses.
Award Force, which we use for the Fingal Business Awards, hosts our data within the European Union, so entry information does not leave the EEA.
Stripe, which processes our payments, may transfer data to the United States and India. Stripe, LLC has certified to the EU-US Data Privacy Framework, and Stripe uses the European Commission's standard contractual clauses where required.
Microsoft, which provides our email and file storage, stores and processes customer data within the EU Data Boundary, covering the EU and EFTA. Limited transfers outside it can still occur, principally where Microsoft support staff access systems remotely, and these are governed by Microsoft's Data Protection Addendum.
Zoom, which we use for online events, transfers data to the United States under the European Commission's standard contractual clauses, as set out in its Global Data Processing Addendum.
Anthropic, whose Claude assistant our team uses, is based in the United States and applies the safeguards required by data protection law for transfers out of the EEA. We have chosen the setting that prevents our conversations being used to train or improve Anthropic's models.
Microsoft Copilot runs inside our Microsoft 365 environment and is covered by the same terms and EU Data Boundary commitments as the rest of it.
How long we keep it
| Information | How long |
|---|---|
| Member records, after membership ends | 7 years, aligning with financial record retention |
| Enquiries from people who do not go on to join | 3 years |
| Event registration and attendance records | 5 years |
| Training records | 5 years |
| Export documentation records | 5 years |
| Financial and accounting records | 6 years, as required by tax law |
| Newsletter subscribers, after unsubscribing | 1 year |
| Website analytics | 14 months, the maximum Google Analytics 4 allows for event-level data |
We began moving to our current member platform in November 2023, with member records transferred in early 2024. Records created before then are being reviewed against these periods.
Your rights
You have the right to:
- Ask what we hold about you and get a copy
- Have inaccurate information corrected
- Ask us to delete information, where we no longer need it and no legal obligation requires us to keep it
- Ask us to restrict how we use it while a question about it is resolved
- Receive information you gave us in a portable format, or have it sent to another organisation
- Object to us using your information where we rely on legitimate interests, including for direct marketing
- Withdraw consent at any time, where we rely on it. This does not affect anything done before you withdrew it
To exercise any of these, email info@fingalchamber.ie. We will respond within one month. There is no charge.
You can unsubscribe from any newsletter using the link in the email, or by emailing us.
Cookies
This website uses cookies. Essential cookies keep the site working and do not need your consent. Everything else - analytics and advertising - loads only if you accept it.
You can change your choice at any time through the cookie settings on this site.
Non-essential cookies are not currently in use. When analytics and advertising cookies are introduced, they will load only if you accept them, and this policy will be updated to list what each one does, who sets it and how long it lasts.
How we use AI tools
We use AI tools in two ways.
Keeping our records accurate. Tools built into our member platform, including AI features, help us keep the database clean: identifying duplicate records, spotting inconsistencies and keeping company details current.
Supporting our own work. Our team uses AI assistants, currently Microsoft Copilot and Anthropic's Claude, to help analyse information, organise our work and deliver member services more efficiently. Where that involves your information, it is under the same confidentiality obligations that apply to any of our suppliers.
In both cases this supports how we work rather than replacing our judgement. No decision about you or your membership is made by an AI tool. We do not use these tools to profile members or to make assessments about individuals.
Automated decision-making
We do not make decisions about you by automated means that produce legal effects or similarly significant effects.
We do analyse information in aggregate to understand what our members find useful, including which newsletter articles are opened and which links are clicked. This helps us decide what to send and what to programme. It does not determine any decision about you individually.
Changes to this policy
We may update this policy. The date at the top shows when it last changed. Where a change is significant, we will tell members directly.
Complaints
If you are unhappy with how we have handled your information, please contact us first at info@fingalchamber.ie so we can try to put it right.
You also have the right to complain to the Data Protection Commission:
Data Protection Commission 6 Pembroke Row, Dublin 2, D02 X963 www.dataprotection.ie